Refund policy
Class fees are non-refundable. In some cases we may offer transferring ownership of registration with TWO WEEKS notice before a class begins and a $20 registration fee.
Refunds may be granted 2 weeks prior to class starting, under the following circumstances:
- Personal illness that prevents the student from working with clay or at the studio. A physician’s note may be required as proof.
- Instances of extreme, unexpected hardship. Examples include death or serious illness of someone close. These kind of exceptions are granted at the manager’s discretion, and do not include changes in priorities, job, or vacation plans.
Additional non-returnable items:
- Gift cards
- One-time Classes
Student Open Studio Hours:
Monday-Thursday 10AM-6PM, Friday-Sunday 1PM-9PM.
We recommend making use of this time to practice any skills or make up any working time you may have missed during class absences. We do not want to turn students away, but due to capacity limitations, we cannot allow students to come in outside of these hours.
CBTB Make Up Policy:
In the event of missed classes, students are welcome to attend other classes during the session they are registered for to observe demonstrations they may have missed. As our classes are often full, we can NOT guarantee wheel or work space to students making-up. Students registered for the class will have priority on the equipment and workspace during their scheduled class time.
Students should only be making up a class at their skill level:
-Intro Students should attend Intro to Wheel Classes
-Hand Building Students should attend any other Hand Building Classes
-Next Step Students should attend Next Step Classes
-Advanced Students may attend any other Advanced Classes
The best way to ensure you receive the most instruction time is to attend the class you are registered for.